Q. When I try to run the installat ion program, why do I get an error message similar to "Could not initialize installation. File size expected = 1631574, size returned 93900. The parameter is incorrect"?
A. That error message means that your Internet browser did not download the entire installation program. Please delete the installation program, clear your Internet browser's cache, and try downloading it again.

If you're still having problems, please let me know if you'd like me to email you the installation program.

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